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Local Talkback
Talkback is for the residents and businesses in Liphook to voice their views and opinions about local issues and events.

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Power cuts... Interested to know
- Ab (1st Jan 2014 - 22:25:16)

Just wondering having endured a couple of power cuts over the last week why is it that when this occurs only some parts of Liphook are affected? I live at the Haslemere end ... Any comments welcome

Re: Power cuts... Interested to know
- Darren (2nd Jan 2014 - 17:14:05)

The reason different parts of Liphook have power cuts at different times is because Liphooks electricity supply is fed into the town from various outlying areas. The result is that in some places one side of the street has power whilst the other is without (ie: Tunbridge Crescent to name but one place).
As Liphook is surrounded with open areas of countryside, with many trees near to overhead power lines, we do appear to suffer more than our fair share or power cuts.
Hope that helps.

Re: Power cuts... Interested to know
- David W. (2nd Jan 2014 - 23:38:02)

When the Great Hurricane (1987?) happened, myself and my wife lived along the Haslemere Road. We didn't have our power restored for SIX weeks. It was pretty depressing. Haslemere Road was always bad for cuts and in the end I bought a generator and got a local electrician to wire up a mains change over switch. (Not a DIY job under any circumstances.)

Do you think I could put in a claim as they say they are going to pay compensation now?

Re: Power cuts... Interested to know
- Susie (3rd Jan 2014 - 12:12:58)

I need to see if they will compensate me as everytime we have a power surge it fries the circuit on my boiler.

Re: Power cuts... Interested to know
- Rachel (4th Jan 2014 - 18:41:31)

We have just bought a gas fire and a water heater and are looking into getting something to keep the computer going!
The power cuts are only going to get worse!

Re: Power cuts... Interested to know
- Rob (4th Jan 2014 - 22:06:37)

If you want to power the computer "long term" you'll need a generator. Otherwise get a battery UPS (Uninterruptible Power Supply) that will give you a warning and enough time to save anything open and shut down safely. If you spend a lot you can get ones that will power your PC for a few hours. But that probably isn't necessary.... Or buy a Laptop. built in UPS with the battery. Just don't leave the battery in fully charged, quick way to knacker it.

Re: Power cuts... Interested to know
- Rachel (6th Jan 2014 - 00:43:41)

Thanks, we already bought a box to keep the computers going for 10 mins, so enough time to save stuff. My husband is looking into getting something a lot better but costs several thousands!
Please excuse my lack of tec terms, I am a bit of a Luddite, but my husband has a PHD in computing lol!
I think things are going to get a lot worse in the near future, power cuts so often.

You can buy generators that will run your lights and heating from around £900 to £7,000 ones that will run your ovens as well

Re: Power cuts... Interested to know
- Rachel (6th Jan 2014 - 08:17:06)

Thanks Ed, I think this has something to do with solar panels.

Trouble is that when we get power cuts sun is rarely shinning - hence little or no energy from panels. I can't see it being a viable 'power cut' solution. Have a look at www.hgihomegenerators.com for generator ideas.

Re: Power cuts... Interested to know
- JG (18th Feb 2014 - 08:02:57)

We're in Milland and have now had three cuts in a week, the longest of which was 18 hours. I'm so fed up we've gone and bought a generator! Given it's just for occasional use but we do want to drive electronics (e.g. computers TV etc) we were advised to buy one which guarantees stable power rather than the ones designed for building sites etc so ended up at machine Mart buying one of these:

www.machinemart.co.uk/...

Just shy of £500 for 2200W but that's enough to run the fridge freezer, all the TV's laptops, DVD players and internet router we want plus some suitable lighting. Set it up on Sunday when power went again - brilliant. Sounds like a quieter petrol lawnmower but was very easy to move, fill and use and provided completely flicker free power for several hours.

JG

Re: Power cuts... Interested to know
- Edwin (1st Apr 2014 - 11:20:51)

I lived in a lot of third world countries and I have never experienced so many power cuts in my life. This is ridiculous especially because we pay so much for electricity.
I'm thinking of moving my business out of Liphook, because I can't run an online business where everything goes down so often.
I lived in Woking for 6 years and never had a single power failure.

Sorry for the moan. I’m just very frustrated. Does anyone know who we can speak too to get our basic infrastructure sorted out?
Edwin

Re: Power cuts... Interested to know
- Paul E (1st Apr 2014 - 13:04:21)

Just lately we have had cuts in the evening that last for just a few seconds. It's happened about 8 or 9 times now and getting beyond a joke - particularly as we have BT Vision which effectively loses it's signal taking 5 or so minutes to get back to the programme you are watching.

Re: Power cuts... Interested to know
- liz (1st Apr 2014 - 13:21:53)

These short evening power cuts are getting more frequent and are quite unusual - even for Liphook. Be nice to know what is going on.

Re: Power cuts... Interested to know
- Sarah (1st Apr 2014 - 14:17:45)

Good to know that other people are experiencing these mini-power cuts too - I feel like it seems to be going out for a minute when it starts raining.. (thank you Talkback for being such a great forum)!

Had anyone experienced power surges? My (not terribly old) TV went bang this morning... it's probably just one of those things, but just in case, I thought I'd mention it on this thread...


Re: Power cuts... Interested to know
- Elektra (1st Apr 2014 - 16:27:30)

OK, we all agree the situation is unacceptable.
Exchanging impression on this social media is unlikely to resolve the situation, nor are domestic generators / batteries.
With our dysfunctional Parish Council and privatised electricity providers, the most likely solution would be some sort a of joint consumer pressure. Anybody more able than myself to lead this one?
E

Re: Power cuts... Interested to know
- Mary (1st Apr 2014 - 16:35:58)

Good idea Elektra and you may have just volunteered yourself.

On another forum I found the following advice.

Complain to ofgem.
www.ofgem.gov.uk

Provide details (times etc) of all power outages, and, crucially, whether you were notified in advance of the outages.

Be reasonable, and ofgem will take your complaint seriously.

Ofgem will take up your complaint with the power company, and also ensure they contact you regarding the complaint.
You can try the Customer service department at your local distribution company (not your actual supplier), but they generally respond quicker if they know ofgem are involved.

Ofgem complaints are fast-tracked because they ultimately have the power to financially penalise companies for poor performance.

It might be worth a shot!

Re: Power cuts... Interested to know
- Debbie (1st Apr 2014 - 16:54:01)

I live down in Griggs Green and although we haven't had the little power cuts your talking about over the last few days my mains powered doorbell has been going off by itself, this could be due to a power surge! Also we've had a note through our door informing us that we'll have no power on Thursday because of work they'll be doing.

Re: Power cuts... Interested to know
- diane (3rd Apr 2014 - 11:16:09)

Our eighteen month old electric fire wont work after the powercuts the other night when it rained. Yes we did try replacing the fuse

Re: Power cuts... Interested to know
- Jay W (4th Apr 2014 - 20:26:01)

Was interested to see this thread. The mini power cuts are causing problems with out internet router - which no longer resets itself afterwards, but does if there is a longer power cut.

Had just had our desktop pc reinstalled due to virus and was trying to connect back up to router when we had the first mini power cut. Much cussing and swearing later, we began again and re-set our various clocks/microwave etc only to have the second mini power cut.

At this point I rang and left a message on the SEE answerphone but guess what, they haven't bothered to call back.

I have been told there was a house at the top of Hill House Hill who had building going on at the back and had damaged the supply in some way, such that it seems to cause problems when it rains? Not sure all the cuts are when it rains or why something up there would affect us in Liphook but might be worth noting.

Re: Power cuts... Interested to know
- Tina (4th Apr 2014 - 20:46:33)

I emailed southern electric a few days ago, after these more recent little power cuts, as we had this a couple of years ago on and off, and it is a pain. It can cause all sorts of damage to equipment.
I had a phonecall today from a nice man, who has checked the dates and it's mainly due to trees touching lines from the recent bad weather and they are aware and trying to cut back lots of these offending trees.
I did point out to him that other residents were not happy and that it was on this forum. He did mention that southern electric May need to do some liaison with the village, so watch this space.

Re: Power cuts... Interested to know
- Phil (4th Apr 2014 - 21:51:31)

There seems to have been an increase in the number of short outages lately - spending a lot of time resetting computers, TVs, clocks etc.

I wondered if we could have a thread to note the date, times and durations of all outages so we could have some evidence with which to complain to Ofgem and SSE?

Re: Power cuts... Interested to know
- Rob (5th Apr 2014 - 20:23:51)

It is certainly annoying and rather frustrating. I think they should give us UPCs if they can't sort out a decent power supply. It causes big problems with computers and Sky boxes/TiVo type hard drive TV recorders. Hard drives do not like having the power cut off mid use.

Re: Power cuts... Interested to know
- Rob (6th Apr 2014 - 02:11:24)

The problem is simply branches touching the lines. I reckon, with my unqualified experience of the Grid and SSE.

Mini power cuts are the auto reclosers restoring power after branches touching the lines. 3 in a row, and they trip.

If you have an overhead supply to your town/village you\'re always going to be vulnerable to outages.

I think SSE need to get their bums into gear chopping back the vegetation.

Re: Power cuts... Interested to know
- Paul Robinson (6th Apr 2014 - 07:11:41)

For the record, there were two more last night at twenty past two in the morning (6th April) very close together and not long, but enough to zero every clock in the house

Paul Robinson

Re: Power cuts... Interested to know
- Peter (10th Apr 2014 - 23:10:52)

.......... just to add to the discussion, the power cuts (5 off in last 2 weeks) all occurred within 30 secs of the onset of rain - the outages were short, suggesting water ingress corrected by the trips resetting.

Very annoying and unfortunately this year the number exceeds those in the whole of 2011/12. SSE did major work at the end of 2012 to fix the problem of trees on the power lines, but there would now appear to be other issues affecting supply.

Soon we will all have to buy one or more UPS to maintain internet, phones etc when there is no power.

Peter

Re: Power cuts... Interested to know
- Elektra (22nd Apr 2014 - 07:11:17)

At least another two power cuts over the last 24hrs...

Re: Power cuts... Interested to know
- Peter Whiteley (22nd Apr 2014 - 13:56:10)

There are lots of places in the country with Trees and they very rarely get power cuts.

I don't understand why Liphook is so bad?I moved to Liphook last year and i can confirm almost one power cut every week! Even though they don't last long, it's a disgrace with what we have to pay for our electric. It seems to not be just the power we also have some of the worst roads narrow with no paths and with pot holes everywhere.

I love Liphook,great schools and friendly people.Please could we get the reliable facilities and utilities we deserve!

Re: Power cuts... Interested to know
- Jay W (22nd Apr 2014 - 16:38:22)

And of course it was raining again last night.

Almost as soon as it starts we get a mini power cut which does make it seem as though it could possibly be linked to the damage caused by the property in Hill House Hill (as suggested to me by a resident there). That being the case - why on earth hasn't it been fixed?!

Re: Power cuts... Interested to know
- Peter (23rd Apr 2014 - 22:39:33)

Re comment 'on damage to property on Hill House Hill', we are away from that area and on a completely separate power line and sub-station and we get the cuts as mentioned above.

Have reported to SSE and they have confirmed they will need to get engineers to walk teh lines again. I pointed that these cuts are within 20 secs of the onset of rain and surely must relate to water ingress at a sub-station or the fault is having an impact to multiple parts of the network (latter sounds more plausible and potentially will take longer to locate and fix).

Re: Power cuts... Interested to know
- TWWOTN (25th Apr 2014 - 06:45:03)

6.00am Berg Estate.
Heavy rain just started and power tripping on and off.
As elsewhere in the village, this seems to happen within seconds of heavy rain coming on. It's v annoying having to reset clocks/timers and router.

Re: Power cuts... Interested to know
- Elektra (25th Apr 2014 - 07:06:28)

Two more consecutive power cuts around 06:06 this morning....

Re: Power cuts... Interested to know
- liz (25th Apr 2014 - 09:09:32)

This seems to be happening over a wide area, has been ongoing since at least January and seems to be getting worse. Cannot believe it can take SSE this long to isolate the fault.

Re: Power cuts... Interested to know
- James (25th Apr 2014 - 13:46:45)

I just called SSE to report this morning's multiple power outages, they said they have been aware of a problem with the high voltage line tripping out since 27th March.

You can report the power cuts at the link below, or by phone, number is on the page.

www.ssepd.co.uk/CustomerService/PowerCuts/...

They said the power has to be off for 3 hrs before it counts towards a compenstion claim.

Re: Power cuts... Interested to know
- liz (25th Apr 2014 - 16:21:06)

Thanks James. Let's hope they can sort it out. I have lived in the area a long time and am fairly sanguine about power cuts in severe weather... but not with April showers. - The latest cuts definitely started before 27 March but I suppose we get so used to them that nobody complained.

Re: Power cuts... Interested to know
- TWWOTN (25th Apr 2014 - 18:19:12)

I emailed SSE this morning and suggested they have a look at this thread!

Re: Power cuts... Interested to know
- InTheDark (26th Apr 2014 - 16:20:47)

I have been in a Twitter conversation with SE power distribution about this for the last 2 months. I have logged each glitch that occurs in our bit of the village. They were certainly surprised at the frequency I was logging with them. However the phone call I got from their engineers this week said that there were trip switches being set off regularly to protect the supply, likely from trees, etc. touching lines and that although they were sympathetic they were working on it. I did point out that this is the worst case of power loss I have ever experienced in any house I have ever lived in. We shall see what happens. If anything.

Re: Power cuts... Interested to know
- TWWOTN (28th Apr 2014 - 14:51:25)

Have received the following reply to my email :-

I'm writing in reply to your email below regarding the interruptions to your electrical power supply. I sincerely apologise for any inconvenience this will have caused you.

Our engineers have located a tree which was resting against one of our pole mounted transformers, we believe this was causing our protective equipment to operate, particularly in the wet weather. On Friday our engineers carried out tree cutting in the area and we're not expecting the tree to cause any further issues with the electrical power supply.

If you'd like to discuss the matter further, please don't hesitate to contact me via reply email or by calling 0800 980 1395.

Kind regards

Holly Hooper
Customer Relations Team
Power Distribution, South
SSE | Walton Park, Walton Road, Cosham, PO6 1UJ, UK
T: 0800 9801395

Let' s hope that' s it sorted out!

Re: Power cuts... Interested to know
- Jay W (29th Apr 2014 - 16:25:21)

or Holly Hooper will be inundated with calls from Liphook residents.

Thanks for the information!

Re: Power cuts... Interested to know
- Peter (30th Apr 2014 - 14:35:44)

Further to the email from SSE reproduced above;

I had a long conversation with SSE on Monday April 28th and they confirmed,

a) power outages are caused by rogue fault

b) faults are normally reset by the trips. In this case the fault is causing the trip and reset of the trip on the High Voltage lines and hence why the whole of Liphook/Bramshott is being affect.

c) they have located the fault to within one half mile in a housing area and the fault is caused by water ingress into an undergound cable

d) they have attached detecting equipment (measures resistance) and now need for a trip to occur again and be able to accurately locate the cable fault

e) once located its a 3 hour job (assuming fault isn't under somebodies house) to dig a hole and afix a new protective cover to the cable.

I hope that helps, the engineering manager was very precise with the above detail and also very aware of the wide spread disruption which is not normal.

Peter

Re: Power cuts... Interested to know
- John Pontet (1st May 2014 - 12:32:14)

We've lived in Liphook since 1978: the electricity supply here has always been unreliable and trips at the slightest wind or rain or for no apparent reason. It's the only reason we use a gas hob rather than an electric one. There can be several failures in one day. I started keeping a record but there are so many I just gave up. The excuses I've read on this thread as offered by SSE are pathetic. Does anyone know if a device is available that will record power outages automatically?

Re: Power cuts... Interested to know
- Peter (1st May 2014 - 23:03:33)

Yes, anyone with a smartUPS can set it to log the incoming voltage and track an outage.

Re the description of the fault, the Engineer said it is located in the Shipley Court area and was precise enough in the description to be telling the truth. You are correct that there remains an ongoing issue re trees touching lines etc and his comment was "we have an ongoing program through October 2014 to address any and all overhanging trees, foliage, bushes etc" and so reduce to a minimum any chance of an outage.

I also note our MP, Damian Hinds has raised a question in Parliament this week to the Energy Minister to ascertain are there records kept of "power cuts" and who would have them and can they be made available? The response was yes but most probably [not] in the detail you require.

Peter

Re: Power cuts... Interested to know
- James Perrett (2nd May 2014 - 13:21:07)

I used to live in Liphook and work in Wormley. Power cuts were far more frequent in Wormley compared to Liphook and Wormley was cut off from power far longer in the storms of 1987 and 1990.

Re: Power cuts... Interested to know
- DML (7th May 2014 - 13:35:06)

So, it started raining 10 minutes ago at 13.24, and 9 minutes ago at 13.25 the power went off and on - just long enough to turn off my pc, all the clocks, and the answer machine. I guess the problem hasn't been fixed then Holly ...

Re: Power cuts... Interested to know
- Tina (7th May 2014 - 16:35:08)

Just come home to all the clocks flashing, another power cut but no surprise as it's been raining hard. I spoke to a chap over a month ago who said they were looking into this, and Holly assured us it would be sorted out I guess not. Phoned the number for Holly no reply so left a message, will wait to see if someone phones back

Re: Power cuts... Interested to know - update
- JKB (8th May 2014 - 15:31:20)

I am writing in reference to the complaint you raised following the problems you have experienced with intermittent supply of electricity at your property. I would firstly like to sincerely apologise about the inconvenience and frustration that the ongoing interruptions must be causing.

The interruptions you have been experiencing are due to a transient fault affecting the main network in your area causing it to trip, we have equipment which is automatically set up switch the network back in which is why the power cuts are short in duration. Until we are able to locate the fault we cannot be 100% sure but believe that the fault is being caused by a cracked insulator which will be situated on one of our electricity poles, the problem we are having is locating the damaged equipment due to the area of network affected.

I have spoken to the depot this morning and they have advised fault finding equipment has been deployed on the network, the aim of this is to give us a more localised search area so that we are able to implement the necessary repairs.

I hope this is all the information you require at this time, if you would like any further details or an update on the repairs please do not hesitate to reply to this e-mail.

Customer Relations Team
Power Distribution, South

Re: Power cuts... Interested to know
- Elektra (8th May 2014 - 19:05:20)

Apology accepted- any compensation?
We pay our bills to the full, we deserve reliable supply or compensation. Simples.

You have to be without power for several days before compo kicks in

Re: Power cuts... Interested to know
- Mike G (9th May 2014 - 09:20:28)

Like everyone else around here, we're fed up with the cuts; the culprit is Scottish & Southern Electricity who patently hide behind excuse after excuse. Anyone feel like joining me in a sustained complaint process?
The first step is to directly bombard them with "official complaints" - just call Julia Dawson, their "Head of Customer Services" on 0800 980 1395.
And always mention the power of this website!
Power to the People!

Re: Power cuts... Interested to know
- heather (9th May 2014 - 09:48:10)

Goodness me!
Passfield was without power over Christmas 2011 & a generator was put in place to give a supply, white goods couldn't operate properly & the power spikes blew boilers which had to be replaced. Spent Christmas without power , washing machines etc. We received no compensation despite applying for it!.

Re: Power cuts... Interested to know
- Neil (10th May 2014 - 10:30:15)

Another one in Liphook last night around 1am.

My wife was around last time there was one during the day and phoned to complain.

She received a call back to say they said they had deployed boxes around the network which would isolate where the fault was but it had to trip again before they could track it down.

Well, its tripped several more times since and I don't doubt its going to continue. Come on SSE this is a joke it can't really be THAT hard to find given you need it to trip to locate it and it trips as frequently as it does!

Re: Power cuts... Interested to know
- DML (11th May 2014 - 02:00:27)

I notice the Editors comment that several days must elapse without power before compensation is claimable. This won't help me when I have to buy a new pc because the power spikes are doing it no good at all, of that I'm sure. Twice I've had to pay someone to get it going again after a power cut. It may be an older machine but it was fine until the power went off, and I know it's only a matter of time before it happens again - every time the lights flash I hold my breath and hope it doesn't die on me again. I hear the reasons for the problem but they're beginning to sound more and more like excuses. This problem has been around a very long time. We moved to Liphook almost 35 years ago and the very first thing our new neighbour said to us was "'Buy some candles!".

When living in Liphook it has always been advisable to use a UPS (battery backup) between the mains and a PC.

Re: Power cuts... Interested to know
- Rob (11th May 2014 - 02:58:27)

It's tricky to pin down an intermittent fault. Any above or below ground feature, could be at fault.

Any insulator on any pole could be at fault. It could be a combination of faults. It's difficult.

The more people that complain, the more motivated SSE will be to track down the fault.

The reality is, is that the fault doesn't affect enough people for enough time to put us at the top of the priority list. It will be repaired, but until so, we'll have to keep resetting our clocks.

Re: Power cuts... Interested to know
- Helen (11th May 2014 - 10:22:52)

Of course we are complaining about re-setting ditigal clocks etc etc.Many moons ago when we had these power cuts we did not have so many if any of these computers,clocks ipads etc.Still a pain in the derrier tho!!

Re: Power cuts... Interested to know
- Diane (11th May 2014 - 12:34:55)

Our dead eighteen month electric fire has now been put down to the night we had three power cuts in quick sucession. After a month the shop in the village we purchased it from have now come to that conclusion.Will cost £70-00 to repair. Do you think we could claim off the electric people?

Re: Power cuts... Interested to know
- grahamgorringe (12th May 2014 - 09:14:18)

We moved to the Haslemere Road end of Liphook in 1966 and have suffered frequent interruption to electricity supplies ever since.

The official reply to complaints has always been that as our supply is via overhead lines over Lynchmere Common it was always going to have problems due to the trees.

Over the years, we have fitted anti-surge protectors to all our particularly vulnerable equipment such as PC's , broadband router, phone and TV's.

We have had several other electrical items including central heating and white goods failing after power cuts (possibly due to power suge when the supply is reconnected) - so much so that we now have comprehensive insurance to cover such eventualities.

We find a battery radio essential together with a wind up torch in every room and, of course, a supply of candles.

We have not invested in a UPS as we can live without electricity although frustrating.

Whilst we may be thought paranoid, I am sure that we are not the only residents of Liphook to have incurred considerable expence and I suspect that very few complain to the supply company. We gave up complaining years ago. If everyone complained every time there may come a time when the supply company gets fed up with fielding complaints and makes a real effort to rectify the problems - remember, each complaint costs them money to deal with.

I say problems, as each area of Liphook appears to suffer at different times which would indicate that the various supplies to the village are somewhat "flakey" to say the least.

We are not holding our breath that things will improve but still like living in Liphook.

Re: Power cuts... Interested to know
- Oliver Hubbard (12th May 2014 - 16:03:43)

Another power cut just now. Every time it rains there is a power cut that last seconds ..

Longmoor Road

Re: Power cuts... Interested to know
- Simon (12th May 2014 - 16:07:57)

4pm in Tunbridge Crescent, a brief shower - and another shut down. Really is a bit hopeless.

Re: Power cuts... Interested to know
- James (12th May 2014 - 16:11:54)

Just had another one. Started to rain 3 mins later the power was off.

Re: Power cuts... Interested to know
- Eneida Nelson (12th May 2014 - 19:09:45)

My goodness how I remember those power cuts, especially the ones that lasted just a few minutes and meant everything had to be re-set!!

Been living on the IOW since January...we've had sun, wind and rain...but not ONE power cut...bliss :)

Re: Power cuts... Interested to know
- Simon (12th May 2014 - 22:17:55)

Obviously other people in this thread have contacted the relevant utilities already - but apparently Southern Electric are calling me on Wednesday to 'discuss'. Anyone want to line up some choice words for them?!

Re: Power cuts... Interested to know
- DML (12th May 2014 - 23:00:01)

Not lost power but has dipped a couple of times tonight as if it was about to go.


Midhurst Rd

Re: Power cuts... Interested to know
- liz (13th May 2014 - 08:30:13)

Was chatting to a friend on the phone when the power dipped last night - she lives on the Passfield side of Headley and they had the same thing. - So either it was something different to the previous outages or there is a wider issue.

Re: Power cuts... Interested to know
- G (13th May 2014 - 20:57:34)

Another cut tonight, not just a surge or a dip, but out for over an hour...wasn't even raining!

Re: Power cuts... Interested to know
- Ed Jenner (14th May 2014 - 14:13:04)

Have been in contact with Southern Electric Power Distribution since I lodged a complaint on 11th April. We live in Canada Way and the interruptions exceed those say on Haslemere Road. I can see those houses from my back garden.

On 29th April they assured me the fault had been fixed. Like others we had another on Wednesday 7th May.

I have spoken to Southern Electric Power distribution today on 0800 980 1395. They have promised to follow it up urgently, again!

I suggest you all ring Southern Electric Power Distribution on 0800 980 1395. It is they who are responsible for Power distribution faults in the Liphook area. Scottish Power, SSE etc. just sell us electricity.

Re: Power cuts... Interested to know
- Mark (15th May 2014 - 09:43:56)

I understand that the electric company engineers have just replaced two faulty insulators which they believe were responsible for the frequent power cuts in this area. We shall see.................

Re: Power cuts... Interested to know
- liz (15th May 2014 - 12:17:29)

Scottish and Southern Power Distribution are part of SSE.

Re: Power cuts... Interested to know
- Ed Jenner (15th May 2014 - 19:39:11)

Southern Electric Power distribution rang me back today.
The reassurance given on 29/4 was given in good faith. They genuinely believed they had rectified the fault. After the power interruption on 7/5 they found two cracked insulators on 13/5 and replaced them. This is consistent from the blog above.
They have certainly recognised the bad publicity this problem has attracted and are doing something to inform the community that they are aware and it is being given priority.
If any one wants to speak to them ring 0800 980 1395 and ask to speak to Holly or Gareth.

Re: Power cuts... Interested to know
- Oliver (16th May 2014 - 08:57:39)

Rang the above number today and spoke to Alex.
They have logged a case.

I did mention that this is part of a wider issue affecting Liphook as a whole
They will get back to me by Monday

Re: Power cuts... Interested to know
- Oliver (19th May 2014 - 13:10:03)

Spoke to Holly at SSE just now.
She told me that the fault had been traced to a cracked insulator, which was repaired on 13th May.

She also mentioned that they were going to arrange for someone to come out and speak to the community - not sure of any details at this point yet though

Re: Power cuts... Interested to know
- Neil (24th May 2014 - 00:10:29)

Maybe Holly is right and they have found it. That's been a few heavy downpours this week and no cuts.....

Hope I haven't spoken too soon but fingers crossed!!!

Re: Power cuts... Interested to know
- Trevor Maroney (17th Nov 2014 - 17:37:25)

If you are concerned about frequent power cuts in the village you should visit the Parish Plan Exhibition this Friday and Saturday 10 am until 4 pm where a team from Scottish and Southern Electric will be on hand to answer questions in the Canada Room.

Please note, they will only be available until 1 pm on Saturday. Now's your chance so don't waste it.

Re: Power cuts... Interested to know
- Phill (19th Nov 2014 - 10:01:04)

Thanks Trevor, I'll go along and have a word. Have recently moved to the village and, like others, experiencing lots of 'micro' power cuts.
regards,
Phill

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